Privacy & Order Cancellation Policy


Privacy Policies :-

This website/app is published by AYURCIN BIOGENICS PVT LTD (hereinafter referred to as "Ayurcin"  or the "Company"). This document sets forth the privacy policy of Ayurcin (the "Privacy Policy") for the www.ayurcinbio.com website. If you have objections to this Privacy Policy, you should not access or use the Websites. This Privacy Policy does not govern associated with offline activities or other Ayurcin websites.

Ayurcin is committed to respecting your privacy and we recognise your need to know that your Personal Information is being properly processed and held. We promise that we will take steps to use your Personal Information in ways that are compatible with this Privacy Policy. We do not sell, share or trade any of your Personal Information to any third parties, except as specified in this Privacy Policy and as may be required by applicable laws or rules, regulations, notices, circulars of any statutory and/regulatory authority or any decree or order of any court or tribunal.


1. Changes in Privacy Policy

All Personal Information ("Personal Information" shall include, without limitation, information that identifies or can be used to identify, contact or locate the person to whom such information pertains and as specifically set forth in Clause 3 hereto) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Ayurcin reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the homepages of the Websites. Your continued use of the Website/app following changes to the Privacy Statement will indicate your acceptance of them.


2. Entities Collecting Personal Information

Personal information on these Websites is collected by Ayurcin. Ayurcin's address is A16, 101, Mangal Bhairav Nanded City, Tal. Haveli, Dist. Pune - 411041, India and its telephone number is +91 99235 90197. This Website may contain links to other sites. We are not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by us via the Website. This Privacy Policy also applies to any information you may provide directly to our customer service teams. That information may include any personal contact information and other information we may need to provide assistance and information to you.


3. Collection of Personal Information

As a visitor to Website, you can engage in many activities without providing any personal information. If you elect to register to Ayurcin's Website, however, Ayurcin may ask that you provide us personal information , such as your first and last name, mailing address (including zip code) , e-mail address, telephone and other personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.


4. Use of Personal Information

Personal Information provided by users of the Website and usage statistics, log-files etc. may be used to:

  • Process, validate and verify subscriptions and purchase orders.
  • Contact the user when necessary
  • Send email notifications of new site features, newsletters and topic updates
  • Potentially tailor the user's experience on visiting the Websites by varying the content based upon known demographics and profiles
  • Monitor users' visits and generally collate aggregate site traffic information. Unless you agree otherwise, the information you provide to us will only be used to provide you with the products or services you have requested.

When you use these Website, Ayurcin or third parties authorized by Ayurcin may also collect certain technical and routing information about your computer to facilitate your use of these Sites and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of these Websites and its services. Ayurcin also uses such environmental variables to measure traffic patterns on these Sites. Without expressly informing you in each particular circumstance, we do not match such information with any of your Personal Information.


5. Disposal and business reorganisation

If Ayurcin sells assets (or the assets of a division or subsidiary) to another entity, or Ayurcin (or a division or subsidiary) is acquired by or merged with, another entity, Ayurcin may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.


6. Transfer of Personal Information

When you submit personal information to Ayurcin through these Sites, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Ayurcin and its affiliates and subsidiaries maintain offices, including without limitation, India. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Ayurcin. Such vendors are bound by contract to not use your personal information for their own purposes or provide it to any third parties.


Order Cancellation Policies :-

1. Cancellation by Site / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.


2. Return & Refunds

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.


Privacy Questions :-

If you have any questions or concerns about Ayurcin's Online Privacy Policy or data processing or if you would like to make a complaint for breach, please contact us. All such communications are examined and reviewed and replied are issued where appropriate as soon as possible.


Contact Details

E-Mail: sales@ayurcinbio.com

Phone: +91 99235-90197